alacrity in action
| Tags: , ,

Looking through the The PDMA Toolbook for New Product Development I found this little nice snippet about how the ubiquitous 3M Post-it note come about.

Seems like it’s sometimes worth sticking to an idea (pun intended) in case you find a good use for it.

An example of looping back and iteration took place when Spence Silver at 3M first identified the strange adhesive that was more tacky than sticky and which later enabled the development of the 3M Post-it notepads. Initially there were no product ideas for this concept—though Silver visited most of the divisions at 3M in order to find one. The initial idea was to develop a bulletin board coated with the tacky adhesive, to which people would attach plain-paper notices. This concept was never realized, and a new concept, which eventually became 3M Post-its, was later proposed by looping back into opportunity identification and opportunity analysis from idea generation and enrichment.

The engine for the 3M Post-it notepads was a culture that allowed the inventor of this unusual adhesive to champion his new technology for many years in spite of the fact that no recognized application or customer need existed.